Thick-Heel Side-Zip Ankle Boots

Orders placed before 6:00 PM Eastern Time are processed within 2–3 business days. Transit then takes a further 4–9 business days, so most orders arrive within 6–12 business days in total. We ship Monday to Friday, excluding US federal holidays. You'll receive tracking by email the moment your package leaves the warehouse.

You have 30 days from the date of delivery to return any unworn item for a full refund. Items must be in original condition with all packaging and tags intact. To start a return, email help@edenforth.com with your order number and we'll send you instructions. Refunds are issued to your original payment method within 5–10 business days of us receiving the item.

We accept all major credit and debit cards, along with Apple Pay, Google Pay, PayPal and Shop Pay. All payments are processed through encrypted, PCI-compliant gateways, and your card details are never stored on our servers. All prices are shown and charged in US dollars (USD). Sales tax, where applicable, is calculated at checkout.

Get in touch as soon as possible at help@edenforth.com with your order number. If your order hasn't yet entered processing we can usually amend the shipping address or cancel it outright. Once it's been packed and dispatched we're unable to make changes, but you're still covered by our 30-day returns policy once it arrives.