Shipping Policy
Last updated: October 12, 2026
Where we ship
Edenforth ships to addresses in all 50 United States. We don't currently ship outside the US. If you have questions about delivering to a PO Box, APO/FPO/DPO military address or a US territory, please email us at help@edenforth.com before ordering.
Shipping cost
Shipping is free on every order, with no minimum spend. Every order includes full tracking.
Delivery times
| Stage | Time |
|---|---|
| Order processing | 2–3 business days |
| Transit | 4–9 business days |
| Total estimated delivery | 6–12 business days |
Orders placed before 6:00 PM Eastern Time (ET) on a business day start processing that day; orders placed after the cutoff, or on weekends and US federal holidays, start processing the next business day. Business days are Monday to Friday, excluding US federal holidays.
Delivery times are estimates and are not guaranteed. Peak periods such as Black Friday, Cyber Monday and the December holidays, severe weather and carrier delays can occasionally add a few extra days.
Order tracking
As soon as your order ships, we'll email you a tracking number, usually within 24–72 hours of placing your order. You can use it to follow your parcel all the way to your door. If you haven't received a tracking email within 3 business days, please check your spam folder, then contact us.
Multiple packages
If you order several items, they may be shipped separately and arrive on different days. You won't be charged any extra for this, and you'll receive tracking for each package.
Duties and taxes
Prices are shown in US dollars (USD). Applicable sales tax is calculated at checkout based on your delivery address. There are no additional customs duties or import fees to pay on delivery.
Shipping address
Please double-check your shipping address at checkout. If you notice a mistake, email us at help@edenforth.com as soon as possible. We can update the address as long as your order hasn't shipped yet. We aren't responsible for orders delivered to an incorrect address provided at checkout.
Lost, delayed or damaged packages
If your tracking hasn't updated for 7 business days, your package shows as delivered but you haven't received it, or your order arrives damaged, please contact us at help@edenforth.com with your order number. We'll work with the carrier to resolve it and, where a package is confirmed lost or damaged in transit, we'll send a replacement or issue a full refund.
Contact us
Questions about shipping? Email help@edenforth.com. We're available Monday to Friday, 9:00 AM – 5:00 PM ET, and aim to reply within 24 hours.